Hospitality

Providing efficient communication tools to enhance customer service.

Communication is the fundamental key for the smooth operation of hospitality. In this fast paced industry, customers are expecting exceptional quick service. In order to better respond to the customers’ demands and coordinate resources, more and more businesses turn to radio communications.

In today’s increasingly competitive markets, the need for reliable communications is more prevalent with high requirements on full coverage, clear voice transmissions and data services. An effective communication system with powerful functions increases work efficiency, whether it’s quickly dispatching the maintenance staff for service or having security patrol an area of a building.

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Hotels

Communications solutions for hotels whether small motels or large resorts.

Challenges:
A hotel's staff communications must be discrete and efficient in order to maintain privacy and to minimize the impact on the guest's experience.  At a hotel the Security, Housekeeping, Administrative and Maintenance staff require radios that are capable of lasting a full day’s shift while providing thorough in-building coverage.  They need light-weight radios that are also rugged and provide clear communications in order to respond to urgent situations.
 
Featured Solution:
Hotels are always looking to improve their response time to better assist their guests as seamlessly and conveniently as possible.  By providing clear digital voice communications, data messages and integration into popular hospitality work order management software suites, the PD6 Series allows large hotels and resorts to manage their entire staff efficiently.  The Hytera PD5 and PD3 Series offer smaller hotels an affordable digital solution in a slim and pocket-sized design that makes carrying and operating a radio easy and unobtrusive to maintenance and housekeeping staff during their daily activities.  Hytera’s wide variety of accessories including covert and Bluetooth earpieces allow for staff to easily communicate without disturbing guest with radio noise.  Hytera also has base station repeaters for larger hotels with multiple sites to extend coverage.  Whether a large resort or small hotel, Hytera has the customizable radio solution for hospitality organizations looking to migrate to clear digital communication. 
 
Benefits:
  • Improved efficiency and response time with clear digital communications, messaging, and work order management
  • A variety of covert and Bluetooth earpieces as well as large displays for messages allow for communication without disturbing guests
  • Slim and pocket-sized portable radios make carrying and operating a two-way radio easy and unobtrusive to maintenance and housekeeping staff

 

Resort-Wide Communications

Bridging multiple locations throughout a resort for seamless communications among various groups.

Challenges:
All large resorts have a lot of ground to cover and must communicate efficiently between various departments.  These communications must be discrete in order to maintain privacy and to minimize the impact on the guest's experience.  At a large resort the security, housekeeping, and administrative staff require radios that are capable of lasting a full day’s shift while providing thorough in-building coverage.   The groundskeeping and engineering staff require a durable weather resistant radio that can put up with their daily workload.  All these departments need light-weight radios that are also rugged and provide clear communications in order to respond to urgent situations.
 
Featured Solution:
A large resort is always looking to differentiate itself from their competition.  One way to do this is by improving their response time to better assist their guests as seamlessly and conveniently as possible.  By providing clear digital voice communications, data messages and integration into popular hospitality work order management software suites, the PD6 Series allows large hotels and resorts to manage their entire staff efficiently.  The Hytera PD5 and PD3 Series offer smaller hotels an affordable digital solution in a slim and pocket-sized design that makes carrying and operating a radio easy and unobtrusive to maintenance and housekeeping staff during their daily activities.  Hytera’s wide variety of accessories including covert and Bluetooth earpieces allow for staff to easily communicate without disturbing guest with radio noise.  Hytera also has base station repeaters for larger hotels with multiple sites to extend coverage.  The entire resort including  housekeeping, front desk, bellhop, administration, security, pool, spa, casino floor, retail shops, restuarants, golf courses and groundskeeping can rely on Hytera to design a customized radio solution.
 
Benefits:
  • Improved efficiency and response time with clear digital communications, messaging, and work order management
  • A variety of covert and Bluetooth earpieces as well as large displays for messages allow for communication without disturbing guests
  • Slim and pocket-sized portable radios make carrying and operating a two-way radio easy and unobtrusive to maintenance and housekeeping staff

 

Event Management

Lakeland provides affordable and reliable communications solutions for event management.

Challenges:
For event coordinators, communications must be efficient in order to quickly handle any situations that arise during an event.  Whether coordinating large or small events, all the staff need ruggedized radios that are capable of lasting a full day’s shift while providing clear and covert communications in order to respond to urgent situations.  At larger events, a particular venue's operations, security and administrative staff require thorough in-building coverage to be able to communicate across their locations.
 
Featured Solution:
Stadium, Arena and Event Staff are always looking to improve their efficiency and ability to respond to pressing situations as seamlessly and conveniently as possible.  By providing clear digital voice communications, data messages and integration into popular work order management software suites, the PD6 Series allows large venues to manage their entire staff efficiently.  The Hytera PD5 and PD3 Series offer an affordable digital solution in a slim and pocket-sized design that makes carrying and operating a radio easy and unobtrusive to event staff during daily usage.  Hytera’s large displays, text messaging, and wide variety of accessories including covert and Bluetooth earpieces allow for staff to easily communicate effectively in noisy environments without affecting the guests.  The long-lasting high capacity batteries ensure usage for multiple shifts when needed.  Hytera also has base station repeaters for larger areas with multiple sites to extend coverage.  Whether a large or a small venue, Hytera has the customizable radio solution for hospitality organizations looking to migrate to clear digital communication. 

Benefits:
  • Improved efficiency and response time with clear digital voice as well as covert communication and work order management which enhanced guest satisfaction
  • Slim and  pocket-sized portable radios make carrying and operating a two-way radio easy and unobtrusive for event staff
  • High capacity batteries allow for radio usage during multiple shifts if needed
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With over 30 years of experience we can solve your problems with our proven solutions

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©2017 Lakeland Communication Service, an Authorized Two Way Radio Dealer serving the Chicago Illinois Milwaukee Wisconsin Area
Analog and Digital 2 Way Radios & Systems (On-Site or Wide Area) - Rental, Sales, Service Center. Ask us about your communication options at 847-245-4800